Privacy Policy for Certified English

Thank you for choosing Certified English for your OET, IELTS, and PTE tutoring services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services. 

Information We Collect:

1. Add Your Heading Text Here

You provide us with this information when you register on our site, subscribe to our newsletter, respond to a survey, fill out a form on our site, make a purchase, or request any information if you contact us. 

  • Full Name 
  • Contact Information (Email, Phone Number) 
  • Billing and Payment Information 

Details related to your educational history and qualifications. 

2. Educational Background:

Details related to your educational history and qualifications. 

3. Website Usage Information:

  • Information about your activity on and interaction with our site. 
  • Communications you send to us, (such as requests for customer support or technical questions or comments you send us regarding our content that we read, viewed, or listened to.) 
  • Information you submit to us in the form of blog comments, contributions to discussions, or posts or messages to other users on our website. 
  • Information about the way people visit and interact with our site, in the form of traffic analytics. 
  • Information about your activity on and interaction with our site : Browser Type, Operating System, Pages Visited, Date and Time of Visit 

How we use your information:

1. Tutoring Services:

  • To provide you with OET, IELTS, and PTE tutoring services. 
  • To personalize and tailor our tutoring sessions to your needs. 

2. Communication:

  • To communicate with you about your tutoring sessions, updates, and any relevant information. 

3. Payment Processing:

  • To process payments for our tutoring services. 

4. Improvement of Services:

  • To analyze usage patterns and improve the quality of our tutoring services and website. 

Information Sharing

Your information will not be sold, exchanged, transferred, or given to others without your consent, other than for the express purpose of delivering the purchased product or service you have requested. We may store personal information in locations outside of our direct control. Any personally identifiable information you elect to make publicly available to us, such as comments you post on our blog pages, will be available to others. If you remove or request to remove information that you have made public on our site, copies may remain viewable in cached and archived pages of our site, of if other users have copied or saved information. 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company/third party for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service you have requested. This includes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential: 

Tutors and Instructors

Your personal and educational information may be shared with our tutors and instructors to facilitate the tutoring process.

Third-Party Service Providers

We may use third-party service providers for payment processing, and they will have access to your payment information.

Legal Bodies

We may disclose your information if required by law or in response to a legal request.

Third party links

To analyze usage patterns and improve the quality of our tutFrom time to time, we may, at our discretion, incorporate or present third-party products or services on our website, along with sharing links to third-party entities. It’s important to note that these third-party sites operate under distinct and independent privacy policies. Consequently, we bear no responsibility or liability for the content and activities of these linked sites. It’s worth mentioning that engaging with these links may result in us receiving financial compensation if you make a purchase after clicking the link. We selectively reference third-party resources that we highly recommend. Nonetheless, our commitment is to safeguard the integrity of our site, and we value any feedback regarding these external sites. oring services and website. 

Cookies

A cookie is a small text file that is stored in your web browser that allows BPME or a third party to recognize you. Cookies might be used for the following purposes:

To enable certain functions
To provide analytics
To store your preferences
To enable ad delivery and behavioral advertising

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires, or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you are visiting are sometimes called “first party cookies,” while cookies placed by other companies are sometimes called “third party cookies.” 

When you visit Banfield´s Professional Medical English webpage, BPME or a third party may place a number of cookies in your browser 

Third party companies like analytics companies and ad networks use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on Banfield´s Professional Medical English website and other websites that you have visited. 

Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Each cookie serves one of three different purposes: 

Preference Cookies

These cookies track information about how the website is being used so that we can make improvements and report our performance. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. Analytics cookies may either be first party cookies or third-party cookies. 

Analytics Cookies

These first party cookies store your preferences, such as: Language preference or Country / Region 

Ad targeting Cookies

These third-party cookies are placed by advertising platforms or networks to: 
- Deliver ads and track ad performance 
- Enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” or “targeted”

You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify your cookie settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly. 

Finally, we use local storage to facilitate certain functions, but we do not retain the data captured via local storage. 

Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive or credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database. This information is only accessible by those authorized with special access rights to such systems, that are required to keep the information confidential. 

Your Choices

  • You can choose not to provide certain personal information, but it may affect your ability to use our tutoring services. 
  • You may opt-out of receiving promotional emails from us. 

Children’s Online Privacy Protection Act Compliance

  • We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. 

Updates to Privacy Policy

  • We reserve the right to update this Privacy Policy to reflect changes in our practices and services. Any updates will be effective immediately upon posting. 

Contact Us

  • If you have any questions or concerns about our Privacy Policy, please contact us. 
  • By using our website and tutoring services, you consent to the terms outlined in this Privacy Policy. 
Thank you for trusting us
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